The address of our website is: eljabonartesano.com
What personal data we collect and why we collect them
When visitors leave comments on the web, we collect the data shown in the comment form, as well as the visitor’s IP address and the browser’s user agent chain to help detect spam.
If you upload images to the web you should avoid uploading images with location data (GPS EXIF) included. Web visitors can download and extract any location data from the web images.
In case you decide to register as a user on our website, we need to treat your data to identify you as a user of the same and give you access to its different functionalities, products and services that are available to you as a registered user. You can cancel your registered user account by contacting us through Customer Service.
If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don’t have to fill in your data again when you leave another comment. These cookies will last one year.
If you have an account and connect to this site, we will install a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when the browser is closed.
When you log in, we will also install several cookies to save your login information and your screen display options. Login cookies last two days, and screen option cookies last one year. If you select “Remember Me”, your login will last for two weeks. If you leave your account, the login cookies will be deleted.
If you edit or publish an article an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (for example, videos, images, articles, etc.). The embedded content of other websites behaves in exactly the same way as if the visitor had visited the other website.
If you access our website, we inform you that we will treat your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our website and thus be able to make improvements to it. Likewise, sometimes we carry out quality actions and surveys aimed at knowing the degree of satisfaction of our customers and users and detecting those areas in which we can improve.
With whom we share your data
The legal basis that allows us to process your personal data also depends on the purpose for which we treat them, in this way we will find different legal bases by virtue of the following purposes:
- Manage your registration as a web user
The legitimacy for the treatment of your personal data to carry out the registration and user registration on our website is in the consent of the interested party, requested for the specific case.
- Development, fulfillment and execution of the contract of sale
The management of the acquisition of products or services through our website, as well as their payment and billing, as well as the sending of them, is legitimized by the execution of the contract itself.
- Customer service
We believe that we have a legitimate interest to meet the requests or queries that you raise through the various existing means of contact. We understand that the processing of this data is also beneficial for you as it allows us to properly assist you and resolve the questions raised.
When you contact us, in particular, for the management of incidents related to your order or the product / service acquired through the web, the treatment is necessary for the execution of the contract of sale.
When your query is related to the exercise of the rights on which we inform you below, or with claims related to our products or services, what legitimizes us to process your data is the fulfillment of legal obligations on our part.
The legitimate basis to treat your data for marketing purposes is the consent you give us, for example when you accept to receive personalized information through various means, you authorize the sending of newsletter or when you accept the legal bases to participate in a promotional action or to publish your pictures on the web or on our social media channels.
In order to show you personalized information, we consider that we have a legitimate interest in profiling with the information we have about you (such as browsing, preferences or purchase history) and the personal data that you have provided as an age range or language, since we understand that the processing of this data is also beneficial for you because it allows you to improve your user experience and access information according to your preferences.
- Usability and quality analysis (cookies)
We need your consent to analyze the usability of our website and the degree of user satisfaction since we understand that the processing of this data is also beneficial for you because the purpose is to improve the user experience and offer a higher quality service.
How long we keep your data for
If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can recognize and approve successive comments automatically instead of keeping them in a moderation queue.
Of the users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except they cannot change their username). Web administrators can also view and edit that information.
What rights do you have over your data
If you have an account or have left comments on this website, you can request to receive an export file of the personal data we have about you, including any information you have provided. You can also request that we delete any personal information we have about you. This does not include any data that we are required to keep for administrative, legal or security purposes.
Where we send your data
Visitor comments may be reviewed by an automatic spam detection service.